If an order is not well received – either due to a typo or other issues – our policy to redo the order and ship it via ground shipping method will still prevail.


When an error has been confirmed, (upon following instructions under “claims”) we will make every attempt to promptly redo the order. We will process the redo order exactly as you had originally requested minus any errors that we made. We will not change the product, the logo or artwork or the imprint color when processing the redo unless pre-approved by us.