DiscountMugs reserves the right to cancel or change the loyalty program and referral program guidelines without notice at any time. We also reserve the right to refuse or decline points to customers at our discretion. Reward points may only be claimed once per reward, as they are one time use only. Customers are limited in number of points allowed to receive based upon point structure within their customer account. Customer may not exceed limit of points possibler for connects, referrals, or other actions. Reward program and referral points from previous orders are not eligible on any actions or orders prior to March 1, 2014.