Discount Mugs Design Lab provides you with a virtual mockup of the final imprint. Due to various limitations, logo placement may not be exact and is subject to change to meet printing area dimensions. In the event a significant change in the placement of the logo occurs, it will be communicated to you.
During the art-proofing stage our artists will resize your artwork to conform into specified imprint area dimensions. Please refer to the 'Product Specs' tab in the product page of your choice.
Keep in mind you must save all your work on the Design Lab. Otherwise, we will not receive it.
Sending Imprint Instructions
Send all imprint instructions immediately upon placing your order. If you are emailing instructions/artwork to the Art Department, please reference the order number on the subject line. To ensure we follow your imprint instructions and print the correct design, we recommend all information relating to your artwork or logo be sent together in one upload or email.
If your artwork requires changes, we will accept additional instructions. However, you must submit all changes before your artwork is approved or before your order is sent to print as these may not be allowed after that point.
- Discount Mugs will not be responsible for any missing information on your order nor for any missing imprint instructions. Discount Mugs will not be responsible for due to untimely artwork submittal. Your order may be subject to cancellation and a full refund may be issued if artwork isn't received within 15 days after purchase.