Discount Mugs will provide an e-mail proof if one is needed to verify imprint instructions, artwork or order details. The Art Department also reserves the right to send a proof if your artwork needs to be altered to meet our printing requirements. If your proof is not approved within 14 days, your order may be printed as is.

  • Please note proofs are an approximation of the final product.

Changes to your proof must be in writing and submitted through our online approval/decline proof form. We may accept proof changes via phone in the event you experience technical difficulties with our online proof. If you do not require a proof, please ensure all artwork/logo submitted is correct.

  • Discount Mugs will not be held responsible for incorrectly submitted artwork.

Once a proof has been approved, updated shipping and delivery dates will be issued. Keep in mind specific 'in-hands' dates are subject to change during the proofing process. Requesting a proof may delay production, thus jeopardize the likelihood of receiving your order in a timely manner.

  • Discount Mugs will not be held responsible for delays resulting from the proofing process.