Discount Mugs offers faster delivery options on select items and imprint methods, so you may expedite an order at an additional cost. However, only the method of shipping will be guaranteed, and orders may still fail to reach you in the required timeframe. By selecting a faster delivery date, you waive any proofing options. 

Discount Mugs guarantee does not extend to unforeseen delays in shipping. Nonetheless, if an order arrives late due to a delay on Discount Mugs part, rush fees will be refunded in full. Failure to provide high resolution artwork may cause your order to be delayed beyond the initial guaranteed date.

Discount Mugs reserves the right to rush production (based on overtime/weekend hours) in lieu of using expedited shipping methods, providing that we meet the delivery date.


  • Please note opting for Overnight or Second Day Air does not mean that you will receive your order the next day. Delivery time is based on the time it takes to produce your item plus the shipping time.