As an added convenience to our customers, we carry white cardboard gift boxes for most of the items available on our website. These boxes do not ship with your order, they ship separately on their own shortly after. If your gift boxes do not arrive, please contact customer service: 1 800-579-7152 or place a Customer Service ticket here. Our representatives will happily resolve the issue in a timely fashion. You may not cancel your order in the event your gift boxes don’t arrive.